Frequently Asked Questions
Returns Policy

Limited Lifetime Warranty

Thank you for purchasing a William Bounds product. All hand operated William Bounds mechanisms are guaranteed to be free from defects in materials and workmanship for as long as you own your pepper mill. Should the mechanism stop working, or should it not perform to your satisfaction, you may return it to the retailer you purchased it from, or you may send your mill to:

William Bounds, Ltd.
23625 Madison Street
Torrance, CA 90505

Enclose $12.00 per mill to cover postage and handling. Please write us a note with your return that includes your phone number or email address, and the return address for shipping. No P.O. boxes please.

This warranty does not cover breakage or other damage due to normal wear, abuse or mishandling. Decisions as to the cause of damage are the responsibility of William Bounds, and all decisions made in this regard are final.



Electric Mill One Year Warranty

Thank you for purchasing a William Bounds product. William Bounds electric mills are guaranteed to be free from defects in materials and workmanship for up to one year from date of purchase. Should the mechanism stop working, or should it not perform to your satisfaction, you may return it to the retailer you purchased it from, or you may send your mill to:


William Bounds, Ltd.
23625 Madison Street
Torrance, CA 90505

Enclose $12.00 per mill to cover postage and handling. Please write us a note with your return that includes your phone number or email address, and the return address for shipping. No P.O. boxes please.

This warranty does not cover breakage or other damage due to normal wear, abuse or mishandling. Decisions as to the cause of damage are the responsibility of William Bounds, and all decisions made in this regard are final.


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